Quarterly Customer Meeting

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Meeting Schedule
Dates: Time: Location:

February 23, 2017
May 25, 2017
August 23, 2017
November 29, 2017

1:00-2:30

1500 Jefferson Bldg.
2nd Floor
Room 2208
(Nov. 29 mtg - Room 1213)

 
Archives:  2013 - 2014 - 2015 - 2016

November 29, 2017 Meeting Topics:

Please join us for the WaTech Quarterly Customer Meeting.  The meeting will be set up with WebEx call information for those who are unable to participate in person. This quarter we will review the following topics:

-Agenda items to follow

August 23, 2017 Meeting Topics:

Please join us for the WaTech Quarterly Customer Meeting.  The meeting will be set up with WebEx call information for those who are unable to participate in person. This quarter we will review the following topics:

Notification web page: Christine Gosda
Christine will review the changes made to support.wa.gov related to notifications.

Security Allocation: What does that cover?: Heidi Geathers
Heidi will review what services are provided within the Security Allocation.

Secure Access Washington: Scott Barringer
Scott will present on the SAW/SEAP services WaTech provides.

Change Managment: Margaret Larkey and CAB
Margaret will provide an overview of WaTech's Change Management process and how that relates to customers.

Telephony Demo: Eric Talberg
Eric will present the Telephony services provided by WaTech. Additionally, will give a demo of the latest Avaya/Skype client.

Open Data vs Security: What is the right balance?: Will Saunders
Will plans to review data.wa.gov and privacy.wa.gov and provide a time to answer questions related to Washington State agencies with regards to open data.

Cloud Highway Update: Scott West
Scott will provide an update to plans being made to implement the Cloud Highway for Washington State agencies wanting to participate.

 

May 25, 2017 Meeting Topics:


Please join us for the WaTech Quarterly Customer Meeting.  The meeting will be set up with a Skype for Business connection for those who are unable to participate in person. This quarter we will review the following topics:

Customer Engagement Session: Heidi Geathers
Heidi will lead the participants through an expected outcomes session regarding engagement.

Mainframe update: Lance Calisch
Lance will review the current WaTech Mainframe status and plans for the future.

Private Cloud update: Scott West
Scott will give an overview of the Private Cloud services offered including recent updates.

Customer Survey update: Michael DeAngelo
Michael will review the Customer Survey work completed and work being done.

 

February 23, 2017 Meeting Topics:


Please join us for the WaTech Quarterly Customer Meeting.  The meeting will be set up with a Skype for Business connection for those who are unable to participate in person. This quarter we will review the following topics:

Detailed Review and Discussion of the Cloud Services Roadmap: Jason McKinney
The Cloud Enablement Project has posted the Roadmap to help communicate the cloud strategy for Washington.  This is updated monthly.  Jason will walk through the Roadmap in detail.

Review of the WaTech Dashboard, Key Performance Indicators: Heidi Geathers
Heidi will review the WaTech key performance indicators posted in the WaTech Dashboard.