HRMS Availability

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This page provides up-to-date information about the HRM Systems, including but not limited to software applications, environmental managements, systems testing, and systems maintenance (scheduled/unscheduled downtime), that may impact internal and external users who are working in the systems.

Production Hours of Operation

Systems Monday Tuesday Wednesday Thursday Friday Saturday Sunday
HCM Personnel & Payroll Functions2 6:00 am to 8:00 pm 6:00 am to 8:00 pm 6:00 am to 8:00 pm 6:00 am to 8:00 pm 6:00 am to 8:00 pm 6:00 am to 8:00 pm 6:00 am to 8:00 pm1
Business Intelligence 6:00 am to 6:00 pm 6:00 am to 6:00 pm 6:00 am to 6:00 pm 6:00 am to 6:00 pm 6:00 am to 6:00 pm 6:00 am to 6:00 pm System not available
ESS: Non-Professional Users 24 hours 24 hours 24 hours 24 hours 24 hours 24 hours 24 hours1, 3
ESS: Professional Users2 6:00 am to 8:00 pm 6:00 am to 8:00 pm 6:00 am to 8:00 pm 6:00 am to 8:00 pm 6:00 am to 8:00 pm 6:00 am to 8:00 pm 6:00 am to 8:00 pm1

Notes:

1 System maintenance is scheduled between 6:00 am and 8:00 pm every fourth Sunday of the month and production systems may not be available during these periods.

2 Professional users hours clarification in HCM.

  • Locked out after 8:00 pm every day.
  • Locked out on Payroll Day 4 until payroll completes.
  • Holidays are available except when the holiday is following Payroll Day 3.
  • When professional users are locked out of HCM, they are also prevented from using ESS.

Support teams responsible for ensuring system availability and functionality are generally not locked out of HCM.

3 ESS Non professional user clarification.

  • Not locked out of HCM during payroll and on holidays unless it falls on a maintenance window.