Maintenance and Upgrades

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For questions about system availability and/or maintenance and upgrade activities, see the sections below. If you have additional questions, contact WaTech Customer Support.

System Availability

Web Intelligence (WebI) and Enterprise Reporting Standard Reports Portal

  • Availability: 24 hours a day, seven days a week (except for scheduled maintenance)
  • Scheduled downtime for technical updates: First Monday of every month from 3:00 a.m. to 7:00 a.m.

When changes or additions to the scheduled maintenance are necessary, the Enterprise Reporting team will send a notification to agencies by email and/or posting a message on the system logon page at least three days to one week in advance.

HRMS Business Explorer (BEx) and HRMS Enterprise Portal