For questions about system availability and/or maintenance and upgrade activities, see the sections below. If you have additional questions, contact WaTech Customer Support.
Web Intelligence (WebI) and Enterprise Reporting Standard Reports Portal
- Availability: 24 hours a day, seven days a week (except for scheduled maintenance)
- Scheduled downtime for technical updates: First Monday of every month from 3:00 a.m. to 7:00 a.m.
When changes or additions to the scheduled maintenance are necessary, the Enterprise Reporting team will send a notification to agencies by email and/or posting a message on the system logon page at least three days to one week in advance.
HRMS Business Explorer (BEx) and HRMS Enterprise Portal
- Availability: 6 a.m. to 6 p.m., Monday through Saturday (except for scheduled maintenance)
- Scheduled downtime for technical updates: Refer to the HRMS Application Release Management Schedule