Strategic Roadmap

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On August 1, 2019, we published our Strategic Roadmap. The Strategic Roadmap is the blueprint that will guide our work and purpose to improve the agency, rebuild trust with our customers, and deliver value to Washington state.

The decisions that formed the Strategic Roadmap were conceived through input and feedback from our customers and leadership staff, consideration of current and future technology trends and modernization needs, and the research and conclusions from the Gartner report. We have continued this work since August 2019 working with our many stakeholders to discuss details, answer questions, solicit feedback, and further define the projects and initiatives identified.

Strategic Roadmap

(click on image to enlarge)

Projects & Initiatives

Visit our webpage to learn more about the Strategic Roadmap/enterprise IT projects currently underway. Each project page includes current status, progress, resources and contact information.


We invite you to partner with us as we move forward, and welcome your thoughts, ideas and suggestions as we transform WaTech into the trusted leader and technology partner of choice.  Please email us with your feedback.