WebEx services include interactive video conferencing, web collaboration and audio conferencing. WebEx can be used to demonstrate products and services, share presentations, conduct online training sessions and collaborate on documents. The service can display up to six video images simultaneously.
Features/Benefits:
- Ability to host conferences with participants worldwide along with 24/7 technical assistance, and online training in on-demand and instructor-led formats.
- Personal conference room with persistent room IDs and web address for on-demand conferencing.
- Conference recording is available to customers who request it on the application form and agree to the supplemental terms of use.
- Host accounts include 1 gigabyte of recording storage free, additional storage can be purchased for $4.56 per gigabyte, per month.
Pricing:
| Online collaboration for training, meetings and events | Monthly recurring charge |
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The subscription includes:
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$35.00 per month* (*plus toll, or toll-free audio, charges listed below; subscription includes VoIP audio at no additional charge) |
| Per-minute audio options | Per minute, per user |
| Toll free/callback (800 service) | $0.07 (Special quotes can be prepared for users with requirements for over 100,000 minutes per month.) |
Toll (San Francisco-based voice bridge)
Each participant pays their own long-distance charges. |
$0.04 |
| VoIP | (There is no charge for VoIP service.) |
| Recording Storage | $4.56 per GB per month |
**Requires all participants to have sound cards, speakers and microphones. While VoIP audio quality is generally very good, it is influenced by the performance of the customer’s network environment. Therefore, there is no guarantee of voice quality.
Pre-service requirements:
Your organization must be a member of the Enterprise Active Directory (EAD) to use this service.
How to Order:
Online Order Form
In an effort to improve our accuracy in providing and billing WaTech telephone and web conferencing services, we have launched an online order form and standardized the ordering process. Two critical pieces of information are your WaTech Customer ID/Agency ID and account ID. If you aren’t familiar with these two fields, please check with the authorized purchasing representative within your agency, the telecommunication coordinator within your agency, or contact the WaTech Support Center - (360) 586-1000 or 855-WaTech1.
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For administrative questions, contact the WaTech Support Center.
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For technical issues during a WebEx meeting, call the WebEx Help Desk at +1-866-229-3239 or +1-408-435-7088. You may also open a ticket online at https://support.webex.com/MyAccountWeb/supporthome.do.
Contact us:
WaTech Support Center
support@watech.wa.gov
855-WaTech1
360-586-1000
