Shared Services - Email

Home » Products & Solutions » IT Services » Shared Services - Email

Shared Services Email implements a solution (based on requirements from agencies across the state) encompassing email delivery, security, and records retention.

Features and Benefits: 

  • Email via the Exchange messaging platform
  • Mail Filtering that includes anti‐spam and anti‐virus protection that prevents confidential, malicious, or inappropriate content from being distributed
  • The Vault which stores and retrieves email messages according to agency records retention requirements – also known as WaSERV
  • Secure Email that protects sensitive data sent via email
  • Mobile Messaging
  • SMTP Relay - is an optional feature of SSE which is provided to support Customer applications in need of Simple Mail Transfer Protocol (SMTP) Relay to the Internet.

Fees for Service: 

Description Monthly Rate
Email, Vault license, and filtering $4.90 per mailbox per month
Secure Email $.56 per mailbox per month
Vault storage charge $1.27/Managed GB per month


New customers:

Service Level Agreement (SLA) Addendums:

SMTP Relay Addendum –SSE customers wishing to relay email may take advantage of the SSE SMTP Relay.
Three documents are available for your review and completion:

Pre-Service Requirements: 

How to Order: 

Please contact the WaTech Service Desk to open a customer service request for Shared Services Email.