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WaTech | Re-inventing the Everyday Public Service Experience

Washington Technology Solutions (WaTech) is "the consolidated technology services agency" (RCW 43.105.006) created to establish a streamlined, agile central IT organization that enables public agencies to better serve the people of Washington via technology. Our customers include state agencies, county, city and tribal governments as well as nonprofits. WaTech operates the state's core technology infrastructure--the central network and data center; supports enterprise applications; and, innovates through E-Government. The agency's Office of the Chief Information Officer is charged with preparing and leading the implementation of a strategic direction and enterprise architecture for information technology for state government. Additionally, WaTech houses the State Office of Cyber Security and Washington OneNet. Approximately 550 people are employed at WaTech.

The WaTech Backstory 

Governor Inslee requested the creation of a new technology organization as part of the 2015-17 budget to best position Washington for the most optimal future--think security, privacy, modernization.  From the Governor's request emerged Washington Technology Solutions (WaTech), the government agency legally known as "the consolidated technology services agency" - RCW 43.105.006.  

WaTech unifies the former Office of the Chief Information Officer (OCIO), the original Consolidated Technology Services (CTS) and the enterprise applications division of the Department of Enterprise Services (DES). This new agency builds on the progress made by the state’s central IT organizations over the past four years, when five central IT organizations were combined into three--the OCIO, CTS and DES. Now we are one. 

Michael Cockrill | WaTech Director & Washington State Chief Information Officer

 

Michael Cockrill brings to the state more than 20 years of operational experience building both software and software companies in the private sector including PhotoRocket, Atlas Accelerator, Mixxer, and Qpass. He is also a nine-year veteran of Microsoft, where he led Product Management on MSN’s original e-commerce efforts and the client strategy for Microsoft Merchant Server and Commerce Server, as well as design and development of the Microsoft Wallet and the Commerce division’s overall payment strategy. Michael holds a double BS in Computer Science and Mathematics from the University of Puget Sound, in addition to non-degree graduate work at UCLA and the University of Otago, New Zealand. Michael Cockrill entered public service on January 23, 2013, when he was appointed by Governor Jay Inslee as the State CIO.  

State CIO, Michael Cockrill. Photo by Hui Chon.

WaTech's Three Challenges

Re-inventing the everyday public service experience requires that we make durable change and successfully address three challenges:

  • Change the Way we Work Together –
    • Build a diverse workforce of the future
    • Enhance our working experience and create a cultural sense of urgency
    • Build a new identity for Washington's central IT and foster greater stakeholder engagement
  • Transform our Customers' Experiences –
    • Supply the superior, trusted technical foundation that enables agencies to focus on where they provide highest value to their stakeholders
    • Become the supplier of choice for technology services and counsel to customers throughout project lifecycles
    • Be more intentional and programmatic in how we manage customer relationships and offer solutions
  • Execute with Excellence –
    • Drive execution and evolution, plus increase accountability and trust with the authorizing environment
    • Simplify; become easier to do business with; increase reliability and resilience
    • Continous improvement is paramount: the ever-accelerating advances of technology demands rapid IT organizational responses

WaTech Executive Team

Michael Cockrill  |  Director and State Chief Information Officer
Laurel McMillan | Executive Assistant

Operations
Heidi Geathers | WaTech Deputy Director, Infrastructure & Applications
Michael DeAngelo | e-Government

Policy 
Rob St. John  |  Deputy Director, Office of the Chief Information Officer
Agnes Kirk  |  State Chief Information Security Officer
Alex Alben  |  State Chief Privacy Officer 
Angela Knight  |  Executive Assistant

Finance
Wendi Gunther  |  Chief Finance Officer

Human Resources
Cheryl Stone |  Human Resources Director

Legislative
Connie Michener  |  Director of Government Affairs

Customer Relations
Laura Parma | Customer Relations

Office of Legal Affairs
Rebekah O'Hara  | Chief Legal Services Officer