Billing information

WaTech Invoices as a Cost Management Tool

WaTech's Billing Support Team provides tools and resources to help both external and internal customers track and manage costs. The team generates invoices monthly on the first workday of each month.

How to Access Invoices and Billing Reports

Online Invoice and Billing Report Options

You can access summary and detailed billing information through the following platforms:

• WaTech eStatements Site – View summary invoices without a login. Options include:

  • Current outstanding invoices
  • All invoices (showing original amounts and outstanding balances within a selected date range)
  • Year-end invoices

• WaTech Billing Detail Access (Apptio) – View and export detailed billing reports, including service allocations. A user ID is required and can be requested via the WaTech Customer Portal.

Detailed Billing Reports in Apptio

The Apptio production site provides detailed and summary billing data for the current and past months (or in some cases, years).

• Accessing Apptio:
  • State Agency Customers – Use single sign-on via Enterprise Active Directory.
  • Non-State Customers (counties, ports, cities, Tribes, etc.) – Use a separate login.

To request an Apptio user ID, contact the WaTech Support Center at 1.855.WaTech1 (1.855.928.3241) or 360.586.1000, and ask for ticket routing to the WaTech Apptio group.

Billing data for the most recent invoice is typically available 2–4 days after the online eStatement is produced.

For guidance on using Apptio, refer to the WaTech Billing Apptio Instructional Guide.

Printed Reports from the FINS Billing System

Fee-for-service summary and detailed reports are available via the FINS billing system. These reports do not include other WaTech billing types (such as allocations or Service Level Agreements).

• Reports can be activated or deactivated as needed.
• Printed copies are mailed 5–7 days after online statements become available.

Payment Options

Accepted payment methods include:

• Checks/Warrants
• ACH/Wire Payments
• Interagency Payments (state agencies)
• SAM.gov (federal agencies)

If you would like to set up ACH/Wire payments with your bank, or use SAM.gov, please submit a request through the WaTech Support Center.

Vendor payments

Vendor invoices can be submitted by mail to WaTech's P.O. Box or email:

Washington Technology Solutions (WaTech)
Attn. Accounts Payable
PO Box 41454
Olympia WA 98504-1454

Email: WaTechAP@watech.wa.gov