Before diving into the individual service action plans below, we encourage you to read this executive summary describing the value and intent of this work, how it ties in with the overall IT strategy for our state, and how this initiative continues our efforts to address IT service gaps while improving service delivery.
These service action plans provide a high-level overview of our current offering of services, and are designed to help your organization understand each service more fully so you can make informed decisions about your strategy.
- Active Directory Federation Services (ADFS)
- Active Directory Services
- Business Relationship Manager Services
- Customer Support
- Cybersecurity
- Data Center
- Data Services
- Decision Package Ranking Process Education and Consultation
- eFax
- Enterprise Automation
- Enterprise Architecture
- Enterprise Cloud Computing Program (ECCP)
- Enterprise Governance
- Enterprise Shared Tenant
- Enterprise Technology Policy Management
- Fortress Anonymous
- Integration Tools
- IT Portfolio Management Education and Consultation
- IT Project Management Community of Practice
- IT Portfolio Management Community of Practice
- IT Project Oversight Services
- Mainframe Services
- Network Connectivity
- OCIO Statutory reports
- Privacy
- Project Management Partner Services
- Secure Connections
- SecureAccess Washington (SAW)
- Small Agency IT Support
- State Strategic IT Plan
- Strategic Advisory Services
- Telephony Services
- Technology Business Management (TBM)
- Technology Policy Education and Compliance
- User Experience
- WA.gov (formerly Access Washington)
- Washington State Community Cloud
- Washington State Public Cloud
- Web Accessibility
- Web Services