WaTech Strategic Planning

A nationally renowned technology leader dedicated to providing a frictionless experience to all communities

WaTech's strategic planning is focused on aligning technology strategy with the governor's goals, the Washington Enterprise IT Strategic Plan, and agency strategic goals and initiatives. Our strategic plan is the foundation of our internal goals and priorities as an agency. The strategic plan aligns our goals and priorities with our mission, vision and values.

Connected Government

WaTech's strategic vision is to establish Washington state as a "Connected Government," transforming government operations to enhance interagency collaboration and deliver secure, seamless services via intuitive digital platforms. This vision prioritizes a resident-first approach, enabling Washingtonians to access all state services through a single login, supported by key initiatives like the Resident Portal and Identity Access Management Modernization. Learn more about our programs that will make Connected Government a reality.

 

WaTech's Strategic plan 2024-2026

This one-pager provides a high-level description of our strategic goals for 2024-2026, and summarizes the pillars supporting those goals. It also describes our mission, vision and values.

 

Our Strategic Goals

Learn Together. Build Together. Serve Together.

We invest in our employees, embrace change, and instill collective trust.

Statewide Technology Leadership

The strategic technology leader, partner, and advisor to the state of Washington.

Enable Customer Success Through Service Delivery

Optimize service delivery for our customers and modernize our technology to deliver transformative outcomes.

Our Pillars
  • Diversity, Equity, Accessibility and Inclusion
  • Security, Privacy and Digital Trust
  • Data-Driven Outcomes

 


WaTech Strategy Map

WaTech's Strategy Map outlines the linkages of the agency's current and future initiatives with the governor's goals and the Washington Enterprise IT Strategic Plan.

Strategy Map

 

Connected Government, Strong Communities, Better Washington

Governor’s Goals
  • Healthy and Safe Communities
  • Prosperous Economy
  • Efficient, Effective, and Accountable Government
Results Washington Goals
  • Housing and homelessness · Combat climate change
  • Strengthen the public health system
  • Continue progress on COVID-19 response and recovery
Enterprise IT Strategic Plan
  • Create a Government Experience that Leaves No Community Behind
  • Better Data, Better Decisions, Better Government, Better Washington
  • Innovative Technology Solutions Create a Better Washington
  • Transform how we work. Best Workforce Ever.
WaTech Strategic Goals
  • Enable Customer Success Through Service Delivery
  • Learn Together. Build Together. Serve Together.
  • Statewide Technology Leadership

 


Service action plans

Our service action plans provide a high-level overview of our current offering of services, and describe where we have established meaningful goals to improve, expand, contain or discontinue our services. These action plans are designed to help your organization understand each service more fully and make informed decisions about your IT strategy.

View our Service Action Plan page.