Reports & Documents

Performance metrics, accountability and customer transparency are vital to any public organization. The reports on this page reflect measurements and activities related to WaTech's past, present and future.

The table below contains reports published within the last three years. Please contact communications@watech.wa.gov to request reports older than three years.

Note: In 2024, the Legislature passed SHB 1947, which eliminated the Office of the Chief Information Officer (OCIO) and incorporated all duties and responsibilities to WaTech, as well as renamed the agency from Consolidated Technology Services (CTS) to WaTech. Previous references to the OCIO or CTS should be understood to refer to WaTech.

Name of report/document Publish Date Description Category Edit
WaTech CSM Billing Supplemental 2024 6/13/2024

This document shows Central Service Model (CSM) allocation billing changes for the month of June 2024 as well as Fiscal Year 2025 and the impact to each state agencies.

Miscellaneous
IPv6 Addressing Tech Talk

Introduction to IPv6 Addressing and the basics

Miscellaneous
IT Biennial Report FY 22-23 December 2023

This report highlights progress made implementing the state strategic Information Technology plan from July 1, 2021, to June 30, 2023. The report covers a broad array of business issues that affect technology solutions across the state, including efforts to attract and retain an IT workforce, oversight of major projects and staying abreast of evolving privacy and cyber threats.

Biennial Report
WaTech Customer Satisfaction and Experience Quarterly Report December 2023

Quarterly Pulse Survey report that captures in the moment customer satisfaction feedback. The teams that participated in this quarter’s report are the Cloud Enablement Team, Support Center Team, and the State Data Center Team. 

Customer Satisfaction
WaTech Supplier Diversity Forecasting Report - November 2023 November 2023

This report provides a forecast of supplier diversity for procurements.

Performance
Semi-Annual Best Practices Summary (PDF) October 2023

This report highlights the efforts made between May 2023 - October 2023 to improve the sharing of information within the IT project management community.

Project Management
2023-25 Supplemental IT Decision Packages Funding Recommendations Report October 2023

This document provides both a priority ranking of proposed decision packages (DP) and funding, and gating recommendations for decision packages containing information technology (IT) budget requests for the FY23- 25 supplemental biennial budget.

Decision Packages
2023 Annual Technology Certification Requirements June 2023

Annual report from Washington state agencies on their technology portfolio and compliance with selected statewide policies that support enterprise technology programs.

Annual Certification
Semi-Annual Best Practices Summary (PDF) June 2023

This report highlights the efforts made between October 2022 - April 2023 to improve the sharing of information within the IT project management community.

Project Management
WaTech Performance Dashboard Quarterly

Per RCW 43.105.11, WaTech is required to produce a quarterly dashboard that includes information about service delivery, cost, operational efficiencies, and overall customer satisfaction. The first dashboard was created and submitted in January 2017.

Performance
Performance Metrics dashboards On demand

WaTech collects a variety of data about the status, health, and performance of technology across the state. This data includes statewide IT portfolio trends, IT expenditure data, and data about the performance of enterprise technology programs.

Performance
2022 PMP Annual Report (PDF) December 2022

Annual independent recommendations on oversight of IT projects.

Project Management
2023-25 IT Decision Package Recommendation Report (PDF) October 2022

This document provides both a priority ranking of proposed decision packages (DP) and funding, and gating recommendations for decision packages containing information technology (IT) budget requests for the FY23-25 biennial budget.

Decision Packages
Quarterly Best Practices Summary (PDF) September 2022

This report highlights the efforts made between October 2022 - April 2023 to improve the sharing of information within the IT project management community.

Project Management
2022 Annual Technology Certification Requirements July 2022

Annual report from Washington state agencies on their technology portfolio and compliance with selected statewide policies that support enterprise technology programs.

Annual Certification
State Office of Cybersecurity Catalog of Services Report (PDF) July 2022

This report contains cybersecurity services and functions that can be performed by the office, as well as core capabilities and competencies of the office, and other information about cybersecurity in state government.

Legislative
Quarterly Best Practices Summary (PDF) April 2022

This report highlights the efforts made between January 2022 - April 2022 to improve the sharing of information within the IT project management community.

Project Management
2021 Independent Recommendations on Oversight of IT Projects (PDF) January 2022

Annual independent recommendations on oversight of IT projects.

Project Management
FY20-21 IT Biennial Report January 2022

This report was developed to address the requirements of RCW 43.105.220. It contains an analysis of progress made toward implementing the state's strategic technology plan, an evaluation of information technology performance, and an analysis of major project performance and outcomes.

Biennial Report
IT Spend Dashboard informing the 21-23 Biennial Report December 2021

Dashboard that contains IT spend information for the state of Washington and used to prepare the next biennial budget. 

Biennial Report
Automated Decision Systems (ADS) Workgroup Report (PDF) December 2021

This report contains recommendations and principles for policy changes related to the development, procurement, and use of automated decision systems in Washington. Required by the 21-23 operating budget, section 151(14).

Legislative
FY2020-2021 Biennial Report (PDF) December 2021

This report was developed to address the requirements of RCW 43.105.220. It contains an analysis of progress made toward implementing the state's strategic technology plan, an evaluation of information technology performance, and an analysis of major project performance and outcomes.

Performance
FY22 Supplemental IT Decision Package Final Funding Recommendation Report December 2021

This document provides both a priority ranking of proposed decision packages (DP) and funding, and gating recommendations for decision packages containing information technology (IT) budget requests for the FY21- 23 supplemental biennial budget.

Decision Packages
Privacy and Cybersecurity Report (PDF) December 2021

This report contains findings, best practices and recommendations related to cybersecurity, privacy and data sharing. Required by Chapter 291, Laws of 2021 Sec. 4 (SB 5432).

Legislative
Quarterly Best Practices Summary December 2021

This report highlights the efforts made between September 2021 - December 2021 to improve the sharing of information within the IT project management community.

Project Management
Additional Information Technology Projects Subject to the IT Investment Pool December 2021

This memo addresses the requirement of Section 701(12) of the 2021-23 Operating Budget and Section 701(10) of the 2021-23 Transportation Budget: The office of the chief information officer must report on July 1 and December 1 each calendar year any additional projects to be subjected to this section that were identified in the previous six month period to the legislative fiscal committees.

Legislative
Cloud Transition Task Force Report November 2021

This report contains the findings and recommendations related to the impacts on labor of transitioning to the cloud, and associated training needs.

Legislative
Customer Satisfaction Survey 2021 (PDF) July 2021

Summary report of WaTech's customer satisfaction survey distributed to 144 Chief Information Officers and Chief Information Security Officers at state agencies and public schools.

Customer Satisfaction
State IT Strategic Plan 2021-2025 (Word version) June 2021

Accessible version of the Enterprise IT Strategic Plan 2021-2025.

Strategic Planning