Reports & Documents

Performance metrics, accountability and customer transparency are vital to any public organization. The reports on this page reflect measurements and activities related to WaTech's past, present and future.

The table below contains reports published within the last three years. Please contact communications@watech.wa.gov to request reports older than three years.

Note: In 2024, the Legislature passed SHB 1947, which eliminated the Office of the Chief Information Officer (OCIO) and incorporated all duties and responsibilities to WaTech, as well as renamed the agency from Consolidated Technology Services (CTS) to WaTech. Previous references to the OCIO or CTS should be understood to refer to WaTech.

Name of report/document Publish Date Description Category Edit
Guidelines for Deployment of Generative AI December 2024

This guidance was created by Washington Technology Solutions (WaTech) in collaboration with the Washington State Office of Equity (OOE) and other partners pursuant to the Governor's Executive Order 24-01. The purpose is to provide guidance that state agencies can use to analyze the impact of generative artificial intelligence (GenAI) technology on vulnerable communities.

Miscellaneous
WaTech Office of Cybersecurity Catalog of Services 12/11/2024

WaTech’s state Office of Cybersecurity (OCS), established under RCW 43.105.450, oversees and enhances cybersecurity across Washington state government. As mandated by RCW 43.105.460, OCS is tasked with developing, maintaining, and regularly updating a comprehensive catalog of cybersecurity services. The 2024 catalog emphasizes its vital impact on the state’s digital infrastructure, data security, and operational resiliency through various services.

Legislative
Office of Privacy and Data Protection Performance Report Office of Privacy and Data Protection Performance Report Biennial Report
2025-27 IT Decision Package Funding Recommendation Report October 2024

This site provides both a priority ranking of proposed decision packages (DP) and funding, and gating recommendations for decision packages containing information technology (IT) budget requests for the FY25-27 biennial budget. 

Decision Packages
State of Washington Generative Artificial Intelligence Report 10/16/2024

As required under Executive Order 24-01 on Artificial Intelligence, this report provides an assessment of potential generative AI initiatives pertinent to agency operations and objectives, as well as the feasibility, benefits, and challenges of integrating generative AI into agency operations and services. This report also includes a plan and timeline for WaTech to establish the infrastructure to conduct pilots of projects involving generative AI technology, including approved environments to test such projects.

Miscellaneous
Initial Procurement Guideline for GenAI 10/16/2024

This guidance was created by Washington Technology Solutions (WaTech) in collaboration with the Department of Enterprise Services (DES) and other partners pursuant to the Governor's Executive Order 24-01 to develop initial guidance on the procurement and use of generative artificial intelligence (Gen AI) technology.

Miscellaneous
IMP From Legacy to Leading Edge September 2024

This report on the Innovation & Modernization Program, required by Engrossed Substitute Senate Bill 5187 provides a detailed look at the estimated and actual costs, project timelines, and business results of the approved projects. It also shares lessons learned and provides recommendations for future project proposals, emphasizing the importance of early planning, strategic vendor relationships, and active program oversight.

Legislative
2024 Annual Certification Survey Guide 7/11/2024

This is the guide for the 2024 Annual Certification Survey.

Annual Certification
Semi-Annual Best Practices Report - June 2024 June 2024

Semi-annual report by Project Management Partners (PMP) highlighting efforts made between November 2023 - May 2024 to improve the sharing of information within the IT project management community.

Project Management
WaTech CSM Billing Supplemental 2024 6/13/2024

This document shows Central Service Model (CSM) allocation billing changes for the month of June 2024 as well as Fiscal Year 2025 and the impact to each state agencies.

Miscellaneous
Establishing a Strategic Threat Intelligence Center April 2024

This document aims to provide an overview of a whole-of-state approach to cybersecurity and explain the urgent need to establish a Strategic Threat Intelligence Center (STIC) to act as a central cybersecurity intelligence and response hub for all state, local, and Tribal governments in Washington.

Miscellaneous
IPv6 Addressing Tech Talk

Introduction to IPv6 Addressing and the basics

Miscellaneous
IT Biennial Report FY 22-23 December 2023

This report highlights progress made implementing the state strategic Information Technology plan from July 1, 2021, to June 30, 2023. The report covers a broad array of business issues that affect technology solutions across the state, including efforts to attract and retain an IT workforce, oversight of major projects and staying abreast of evolving privacy and cyber threats.

Biennial Report
2023 Annual Independent Recommendations on Oversight of IT Projects December 2023

This annual report highlights the independent observations and recommendations made by Project Management Partners (PMPs), as mandated in Washington state legislative requirements.

Project Management
WaTech Customer Satisfaction and Experience Quarterly Report December 2023

Quarterly Pulse Survey report that captures in the moment customer satisfaction feedback. The teams that participated in this quarter’s report are the Cloud Enablement Team, Support Center Team, and the State Data Center Team. 

Customer Satisfaction
WaTech Supplier Diversity Forecasting Report - November 2023 November 2023

This report provides a forecast of supplier diversity for procurements.

Performance
Semi-Annual Best Practices Report - October 2023 October 2023

Semi-annual report by Project Management Partners (PMP) highlighting efforts made between May 2023 - October 2023 to share IT project management best practices.

Project Management
2023-25 Supplemental IT Decision Packages Funding Recommendations Report October 2023

This document provides both a priority ranking of proposed decision packages (DP) and funding, and gating recommendations for decision packages containing information technology (IT) budget requests for the FY23- 25 supplemental biennial budget.

Decision Packages
Semi-Annual Best Practices Report - June 2023 June 2023

Semi-annual report by Project Management Partners (PMP) highlighting efforts made between October 2022 - April 2023 to share IT project management best practices.

Project Management
2023 Annual Technology Certification Requirements June 2023

Annual report from Washington state agencies on their technology portfolio and compliance with selected statewide policies that support enterprise technology programs.

Annual Certification
WaTech Performance Dashboard Quarterly

Per RCW 43.105.11, WaTech is required to produce a quarterly dashboard that includes information about service delivery, cost, operational efficiencies, and overall customer satisfaction. The first dashboard was created and submitted in January 2017.

Performance
Performance Metrics dashboards On demand

WaTech collects a variety of data about the status, health, and performance of technology across the state. This data includes statewide IT portfolio trends, IT expenditure data, and data about the performance of enterprise technology programs.

Performance
2022 Annual Independent Recommendations on Oversight of IT Projects December 2022

This annual report highlights the independent observations and recommendations made by Project Management Partners (PMPs), as mandated in Washington state legislative requirements.

Project Management
2023-25 IT Decision Package Recommendation Report (PDF) October 2022

This document provides both a priority ranking of proposed decision packages (DP) and funding, and gating recommendations for decision packages containing information technology (IT) budget requests for the FY23-25 biennial budget.

Decision Packages
Semi-Annual Best Practices Report - September 2022 September 2022

Semi-annual report by Project Management Partners (PMP) highlighting efforts made in 2022 to share IT project management best practices.

Project Management
2022 Annual Technology Certification Requirements July 2022

Annual report from Washington state agencies on their technology portfolio and compliance with selected statewide policies that support enterprise technology programs.

Annual Certification
State Office of Cybersecurity Catalog of Services Report (PDF) July 2022

This report contains cybersecurity services and functions that can be performed by the office, as well as core capabilities and competencies of the office, and other information about cybersecurity in state government.

Legislative
Semi-Annual Best Practices Report - April 2022 April 2022

Semi-annual report by Project Management Partners (PMP) highlighting efforts made between January 2022 to April 2022 to share IT project management best practices.

Project Management
2021 Annual Independent Recommendations on Oversight of IT Projects January 2022

This annual report highlights the independent observations and recommendations made by Project Management Partners (PMPs), as mandated in Washington state legislative requirements.

Project Management
FY20-21 IT Biennial Report January 2022

This report was developed to address the requirements of RCW 43.105.220. It contains an analysis of progress made toward implementing the state's strategic technology plan, an evaluation of information technology performance, and an analysis of major project performance and outcomes.

Biennial Report
FY22 Supplemental IT Decision Package Final Funding Recommendation Report December 2021

This document provides both a priority ranking of proposed decision packages (DP) and funding, and gating recommendations for decision packages containing information technology (IT) budget requests for the FY21- 23 supplemental biennial budget.

Decision Packages
Privacy and Cybersecurity Report (PDF) December 2021

This report contains findings, best practices and recommendations related to cybersecurity, privacy and data sharing. Required by Chapter 291, Laws of 2021 Sec. 4 (SB 5432).

Legislative
Semi-Annual Best Practices Report - December 2021 December 2021

Semi-annual report by Project Management Partners (PMP) highlighting efforts made between September 2021 to December 2021 to share IT project management best practices.

Project Management
Additional Information Technology Projects Subject to the IT Investment Pool December 2021

This memo addresses the requirement of Section 701(12) of the 2021-23 Operating Budget and Section 701(10) of the 2021-23 Transportation Budget: The office of the chief information officer must report on July 1 and December 1 each calendar year any additional projects to be subjected to this section that were identified in the previous six month period to the legislative fiscal committees.

Legislative
IT Spend Dashboard informing the 21-23 Biennial Report December 2021

Dashboard that contains IT spend information for the state of Washington and used to prepare the next biennial budget. 

Biennial Report
Automated Decision Systems (ADS) Workgroup Report (PDF) December 2021

This report contains recommendations and principles for policy changes related to the development, procurement, and use of automated decision systems in Washington. Required by the 21-23 operating budget, section 151(14).

Legislative
FY2020-2021 Biennial Report (PDF) December 2021

This report was developed to address the requirements of RCW 43.105.220. It contains an analysis of progress made toward implementing the state's strategic technology plan, an evaluation of information technology performance, and an analysis of major project performance and outcomes.

Performance
Cloud Transition Task Force Report November 2021

This report contains the findings and recommendations related to the impacts on labor of transitioning to the cloud, and associated training needs.

Legislative
Customer Satisfaction Survey 2021 (PDF) July 2021

Summary report of WaTech's customer satisfaction survey distributed to 144 Chief Information Officers and Chief Information Security Officers at state agencies and public schools.

Customer Satisfaction
State IT Strategic Plan 2021-2025 (Word version) June 2021

Accessible version of the Enterprise IT Strategic Plan 2021-2025.

Strategic Planning