Overview

WaTech’s Mainframe service offers a full suite of services designed to standardize mainframe operations with a respected industry provider. WaTech serves as your trusted provider, offering services that support the mainframe infrastructure, hardware, disaster recovery, batch processing, and integration services with 24/7 operational and technical support. This partnership ensures that your mainframe needs are handled by the industry experts, guaranteeing maximum efficiency and reliability.

Business value

This brokered service allows the customers of the service to take advantage of economies of scale and expertise in the mainframe technical space. The customers of the service can focus more on their unique mainframe application maintenance and operations services without having to devote resources to mainframe infrastructure and operations. This service model enhances the technical capabilities in the mainframe domain but also provides a robust disaster recovery strategy. With a geographically dispersed recovery site, data from the primary center is continuously mirrored to an alternate location. This vital feature ensures that, in the event of a disaster, your recovery time is significantly reduced, safeguarding your operations against unexpected disruptions.

Pricing

This service is priced based on service capabilities (see below).

How to Order

Contact the WaTech Support Center to schedule an operational consultation.

• Submit a ticket through our Customer Portal.
• Phone: 360.586.1000 or 1.855.WaTech1 (1.855.928.3241)
• Email: support@watech.wa.gov

If you have questions or need assistance regarding a strategic consultation, please contact your agency Business Relationship Manager (BRM).

Your agency will also need to agree to the following Terms of Service.

Service capabilities

View the technical service capabilities and pricing information.