Customer Support
Assistance for WaTech services
Overview
WaTech's Customer Support serves as a comprehensive hub, offering a singular point of contact for handling customer inquiries. Our skilled representatives ensure you receive the comprehensive support needed from our specialized technical teams. With a focus on promptness and efficiency, we are here to answer your questions and resolve any issues in the most efficient and collaborative manner possible.
Business value
At WaTech, we recognize the critical nature of your operations and the importance of maintaining continuous service delivery to the residents of Washington state. Our Customer Support is designed with this in mind, offering swift assistance to minimize downtime and expedite your return to full operational status. Our team is prepared to tackle both "Issues" and "Requests" across the board, equipped with the knowledge to provide swift resolutions, answer queries, and deliver accurate, reliable information.
Pricing
This service is included in the overall pricing of our services.
How to Order
Contact the WaTech Support Center to schedule an operational consultation.
- Submit a ticket through our Customer Portal.
- Phone: 360.586.1000 or 1.855.WaTech1 (1.855.928.3241)
- Email: support@watech.wa.gov
If you have questions or need assistance regarding a strategic consultation, please contact your agency Business Relationship Manager (BRM).