The StateScoop News Group recently published a commentary by WaTech Director and State CIO Bill Kehoe, who discussed how a "cloud-first" approach is critical to the public sector's ability to provide modern and efficient services for its citizens.
"CIOs need to focus on not only the needs of their customers, but also those of the public they serve," said Kehoe in the story. "This requires an integrated, enterprise view of government services the public consumes. It also requires CIOs to improve the experience, access, navigation, and timeliness of services, with a lens on digital equity and inclusion."