Managing Information Technology Projects - Critical Indicators of Project Performance

PM-01-01-G was 131d


Experience managing and overseeing many Information Technology (IT) projects in Washington State and elsewhere has taught us that there are several key success factors associated with these IT projects. Experience has also taught us that there is a set of warning signs associated with each of these success factors - signs that a success factor, and hence the overall project, may be in jeopardy. In this document, we describe the success factors and their associated warning signs as a guide to monitoring project performance.

This document is intended for use by executive leadership and project management to help assess the likelihood of success of a project while it is in progress.