Notice: applying this to your agency.
The IT Project Resources are not meant to replace your agency’s internal project management practices or prescribe how you must operate. Instead, they offer concepts and tools that can strengthen delivery by providing a scalable framework for project level coordination. All project documentation should be maintained throughout each stage in alignment with agency policies and, where applicable, WaTech requirements and oversight expectations.
This task focuses on monitoring system performance indicators to confirm that the solution is stabilizing after go‑live. Agencies, programs, and projects measure uptime, error rates, transaction volumes, and other operational metrics to assess whether the system is performing reliably under real‑world conditions. The goal is to identify early signs of instability, validate that performance is trending in the right direction, and determine whether additional support, tuning, or enhancements are needed as part of Stage 9 stabilization. Measure system performance indicators such as uptime, error rates, and transaction volumes to confirm stabilization.
For Programs:
Monitor enterprise‑wide stabilization metrics. Identify systemic issues requiring coordinated action.
For Programs with Agency‑Led Sub‑Projects:
Agencies report stabilization metrics to the enterprise team. Enterprise team assesses program‑wide performance.
For Projects:
Track project‑specific stabilization metrics and performance indicators.
WaTech available template: None