
In the August 2025 episode of Coffee with Kehoe, Bill Kehoe and Amy Pearson welcome WaTech HR Director Cathleen Overmiller for a thoughtful conversation about the people side of technology.
Cathleen shares her journey from assistant attorney general to HR leader and reflects on how her legal background helped her bring a problem-solving mindset to human resources. The discussion highlights how HR plays a vital role in agency success, not just through rules and compliance, but by understanding business needs, fostering collaboration and helping staff thrive.
A major highlight of the episode is the success story of the Human Resources team’s digital transformation. Once reliant on paper files and in-office processes, Cathleen’s team led a full digitization effort that streamlined workflows, improved access and enhanced staff satisfaction, especially in a remote-first environment.
The conversation also emphasizes Watch’s people-first culture, its commitment to inclusive and flexible hiring, and how meaningful onboarding and employee support drive retention.
For Cathleen and her team, it’s not just about hiring well, it’s about creating a workplace where every employee feels valued, respected and empowered to grow.