Overview

Automation tools are used for specific end-to-end business workflows to take the employee out of standard and consistent data entry and informed decision making. This service allows customers to securely deploy, manage, monitor and optimize their entire automation life cycle. Automations include replicating software user actions, integrations, AI for reading documents, process workflows, notifications, and testing.

Our vision is to continue to grow this service through additional capabilities and maturity in AI functionality, low code workflows, discovery, and expanded cloud environment offerings.

Business value

Do you have business processes that require data entry into multiple systems that requires staff hours to complete?  You could benefit from using the automation service to save staff time, reduce errors and improve on customer service. Automations can replicate human actions interacting with digital systems and software and save a substantial amount of time freeing staff up for more complex tasks. Automating keystrokes, navigating systems, implementing workflows, identifying and extracting data, integration of legacy systems, and accelerating system modernization are examples of the power of enterprise automation tools and solutions.  

Pricing

This service is priced based on service capabilities (see below).

How to Order

Contact the WaTech Support Center to schedule an operational consultation.

• Submit a ticket through our Customer Portal.
• Phone: 360.586.1000 or 1.855.WaTech1 (1.855.928.3241)
• Email: support@watech.wa.gov

If you have questions or need assistance regarding a strategic consultation, please contact your agency Business Relationship Manager (BRM).

Your agency will also need to agree to the following Terms of Service.

Service capabilities

View technical service capabilities and pricing information.