S1: Roles and Responsibilities matrix

Notice: applying this to your agency.

The IT Project Resources are not meant to replace your agency’s internal project management practices or prescribe how you must operate. Instead, they offer concepts and tools that can strengthen delivery by providing a scalable framework for project level coordination. All project documentation should be maintained throughout each stage in alignment with agency policies and, where applicable, WaTech requirements and oversight expectations.

 

For Programs and Projects

Define and document the roles, responsibilities, and decision-making authority for all participants, including agency staff, vendors, and oversight bodies. Utilizing a Responsible, Accountable, Consulted, and Informed (RACI) matrix may help you in mapping each of them and provide clarity for responsibilities. Clarify who is responsible, accountable, consulted, and informed (RACI) across all project functions. This matrix supports governance, decision-making, and impacted group alignment.

Key Activities:

  • Assign roles across governance, execution, and support functions
  • Clarify responsibilities for agency staff, vendors, and oversight bodies
  • Ensure alignment with the Project Charter and Governance Structure
  • Validate matrix with impacted groups and oversight consultants
  • Publish and maintain in the collaboration site

WaTech available template: None, agency provided Roles and Responsibilities Matrix (RACI)