Hosted Agency IT Support
IT services for small agencies, boards, and commissions
Effective July 1, 2026, WaTech’s Small Agency IT Services is now named Hosted Agency IT Services.
The new name better reflects the full scope of support we provide to agencies that rely on us for hosted, centralized technology services.
If you have any questions, please contact Hosted Agency IT Services Manager Swathi Kovuri.
Overview
Are you an agency with less than 50 FTE’s and looking for expert technical support? This service is tailored to small agencies within Washington state that do not have the technical staff to manage and administer technology needs and requirements. Our tailored IT services cater specifically to the needs of small agencies providing comprehensive support for desktops, applications, networks, security, privacy and more.
Business value
Hosted agencies can benefit from a centralized service that provides Information Technology security, technical expertise, equipment provisioning, Local Area Network Support, desktop assistance, mobile device support, server maintenance, Chief Technology Officer consulting and administrative support to ensure all your technology needs are met efficiently. Safeguard your agency's data with our robust security services. We offer 24/7 protection, alert, and monitoring to fortify your defenses against cyber threats. Optimized costs and efficiencies maximize the value of your technology investments.
Pricing
This service is funded through the WaTech Hosted (Small) Agency IT Services allocation.
How to Order
Contact the WaTech Support Center to schedule an operational consultation.
- Submit a ticket through our Customer Portal.
- Phone: 360.586.1000 or 1.855.WaTech1 (1.855.928.3241)
- Email: support@watech.wa.gov
If you have questions or need assistance regarding a strategic consultation, please contact your agency Business Relationship Manager (BRM).
Your agency will also need to agree to the following Terms of service.