Establishing an Enterprise Service

EA-02 was 185


The policy defines an Enterprise Service and lays the foundation for governance, decision making and agency involvement in services or systems with statewide significance.

Establishing a service as an Enterprise Service early in its lifecycle enables the service to reasonably assume a large customer base and a more predictable agency adoption rate from the beginning of the project. This enables:

  • The service to derive economies of scale and/or efficiencies from subsequent planning, analysis, and decision making.
  • Customer agencies to provide input to the service and participate in decisions from the beginning.
  • The Business or Service Owner to make the large initial investment in a service with the understanding that agencies will join at an agreed upon rate.

Established Enterprise Services


Request to Establish Enterprise Service

Establishing Enterprise Service coversheet