S1: Project Charter

Notice: applying this to your agency.

The IT Project Resources are not meant to replace your agency’s internal project management practices or prescribe how you must operate. Instead, they offer concepts and tools that can strengthen delivery by providing a scalable framework for project level coordination. All project documentation should be maintained throughout each stage in alignment with agency policies and, where applicable, WaTech requirements and oversight expectations.

 

For Programs and Projects

The Project Charter formally authorizes the project and establishes its foundational parameters. It defines the scope, objectives, governance structure, and key impacted groups, serving as the anchor for decision-making, resource allocation, and oversight coordination throughout the lifecycle.

This document is required for WaTech Oversight onboarding and must reflect strategic intent, operational feasibility, and alignment with WaTech policies and standards.

Key Activities:

  • Review approved Business Case and Feasibility Study
  • Define project goals, scope, and measurable outcomes
  • Document assumptions, constraints, and dependencies
  • Outline high-level budget and schedule milestones
  • Depict how Maintenance and Operations will be managed
  • Identify key impacted groups and governance roles
  • Establish escalation protocols and decision-making authority
  • Include performance measures and benefit realization targets
  • Secure formal approval from the project sponsor and governance body
  • Save the approved charter in the collaboration site and project records
  • Upload to Salesforce if the project is under WaTech Oversight

Additional considerations for Programs: For programs with agency-led sub-projects, the charter must: Identify each sub-project and its sponsoring agency, including roles, responsibilities, and contribution to overall program outcomes. Clarify how sub-projects align with the enterprise program scope, including shared milestones, dependencies, and deliverables. Define governance integration, showing how sub-project decisions, risks, and escalations flow into the program-level governance body. Establish accountability mechanisms across agencies to ensure consistent execution and reporting. Reference coordination protocols for cross-agency collaboration, impacted group engagement, and lifecycle reviews.

WaTech available template: Program and/or Project Charter