S5: Training Plan

Notice: applying this to your agency.

The IT Project Resources are not meant to replace your agency’s internal project management practices or prescribe how you must operate. Instead, they offer concepts and tools that can strengthen delivery by providing a scalable framework for project level coordination. All project documentation should be maintained throughout each stage in alignment with agency policies and, where applicable, WaTech requirements and oversight expectations.

 

Prepare end‑users, both internal and external if applicable, and business staff to successfully use the system at go‑live. Training focuses on how people will use the system; curriculum, delivery methods, materials, and readiness for day‑one operations.

For Programs:

Finalize enterprise‑level training materials and delivery standards. Ensure consistency across agencies and vendors.

For Programs with Agency‑Led Sub‑Projects:

Agencies finalize local training schedules, delivery methods, and accessibility reviews. Enterprise team consolidates agency plans and confirms alignment with enterprise expectations.

For Projects:

Complete project‑specific training plans, user guides, and end‑user training materials.

WaTech available template: Training Plan