Communication & Productivity

Office 365, Telephony, Workforce Identity and Access

Overview

Comms productivity image

One place to connect, communicate, and get work done.

WaTech’s Communication & Productivity service gives Washington state agencies the everyday tools their teams rely on to work securely from almost anywhere.

Use one statewide service for email, files, meetings, chat, phone calls, fax, collaboration, and more. The service includes Microsoft 365 tools such as Outlook, Teams, SharePoint, OneDrive, Intune, eDiscovery, Teams Telephony, eFax, and other shared capabilities.

Behind the tools, WaTech manages the shared environment, supports agency onboarding, coordinates governance, and works with agencies as Microsoft services continue to evolve.

What can your agency do with it?

Work together on documents. Meet or chat in Teams. Make and receive business calls. Send a fax from Outlook. Access shared services with trusted state credentials. And, take advantage of new Microsoft capabilities without having to build and manage the entire environment yourself.

The Communication & Productivity service is $13.50 per month for each Microsoft 365 G5 license and includes the Enterprise Shared Tenant, Teams Telephony, eFax, and long-distance calling.

Business value

Spend more time using technology and less time managing it.

Agencies get access to enterprise communication and collaboration tools through a shared statewide service. That means less need to build separate solutions, manage multiple services, or maintain the same capabilities agency by agency.

Communication & Productivity helps agencies:

  • Make work easier with familiar tools for email, meetings, files, chat, phone, and fax.
  • Reduce complexity by bringing key communication services together.
  • Work securely in a shared environment built to support state government.
  • Save staff time through centralized administration, support, and governance.
  • Keep moving forward as WaTech and Microsoft add and improve capabilities.

The goal is simple: Give agencies a secure, reliable set of tools that makes it easier for people to connect and get their work done.

How to Order

Need support or to sign up for one of our add-on services?

Contact the WaTech Support Center to schedule an operational consultation.

If you have questions or need assistance regarding a strategic consultation, please contact your agency Business Relationship Manager (BRM).

Your agency will also need to agree to the following Terms of Service.

Service capabilities

  • Workforce Identity and Access – Providing secure authentication and authorization to your computer and the state network.
  • Productivity Suite – Email, SharePoint, OneDrive, Teams for meetings and chats, Teams Telephony (phone service), Intune, Power Platform, and other Microsoft tools.
  • Telephony services  – offering voice communication tools including contact center, electronic fax (eFax) and managed 911 service.