Service Action Plans
Before diving into the individual service action plans below, we encourage you to read this executive summary describing the value and intent of this work, how it ties in with the overall IT strategy for our state, and how this initiative continues our efforts to address IT service gaps while improving service delivery.
These service action plans provide a high-level overview of our current offering of services, and are designed to help your organization understand each service more fully so you can make informed decisions about your strategy.
- Active Directory Federation Services (ADFS)
- Active Directory Services
- Business Relationship Manager Services
- Centrex Services
- Cloud based Web application firewall (action plan coming soon)
- Cloud Highway
- Cloud VPN
- Colocation Olympia
- Cybersecurity Risk Assessment
- Decision Package Ranking Process Education and Consultation
- Domain Naming Services (DNS)
- eFax
- Enterprise Architecture
- Enterprise Cloud Computing Program (ECCP)
- Enterprise Shared Tenant
- Fortress Anonymous
- Geospatial Portal (GeoPortal)
- Interactive Voice Response (IVR)
- Internal Certificate Authority (Formerly Secure Certificates)
- IT Portfolio Management Education and Consultation
- IT Project Management Community of Practice
- IT Project Oversight Services
- JINDEX
- Mainframe Services
- Managed File Transfer (Formerly Secure File Transfer)
- Managed Firewall
- Network Core
- OCIO Statutory reports
- Office VPN
- Open Data Program
- Privacy
- Private Branch Exchange (PBX)
- Project Management Partner Services
- Secure Web Proxy (formerly Enterprise Forward Proxy)
- SecureAccess Washington (SAW)
- Security Design Review
- Security Information & Event Monitoring (SIEM)
- Security Operations Center (action plan coming soon)
- Server Backup
- Small Agency IT Services
- State Strategic IT Plan
- Strong Authentication
- Support Center
- Switched Long Distance
- Teams Telephony
- Technology Business Management (TBM)
- Technology Policy Education and Compliance
- Transport and Connectivity
- User Experience
- Virtual Private Network (VPN)
- Vulnerability Management
- WA.gov (formerly Access Washington)
- WA Master Addressing Services (WAMAS)
- Washington State Cloud
- Washington State IT Project Dashboard
- WaTech Connect Contact Center
- Web Accessibility
- Web Services
- Web Services Gateway
- Wireless Service
Learn more about our Strategic Enterprise IT plan
Visit our Strategic Planning page to learn about our state's Enterprise IT Strategic Plan.
