Communications & Collaboration
Active Directory Federation Services (ADFS)
Active Directory Federation Services (ADFS) provides single-sign-on (SSO) technologies to authenticate a user to multiple Web applications (either on or off premises) over the life of a single…
Read MoreCentrex Services
NOTICE: WaTech will be sunsetting the Centrex Service Dec. 31, 2025. WaTech will no longer accept requests for new Centrex services.… Read More
Enterprise Shared Tenant
The Washington Enterprise Shared Tenant (the Tenant) changes how organizations have historically managed their IT infrastructure, by shifting the management of these resources to cloud providers.…
Read MoreInteractive Voice Response (IVR)
Interactive Voice Response (IVR) systems allow WaTech customers to automate routine functions, and use a telephone to get information from a computer database or other data source. IVR can…
Read MorePrivate Branch Exchange (PBX)
WaTech installs, operates, and maintains shared Private Branch Exchange (PBX) systems that deliver voice telephone service to public organizations at economical rates. Private Branch Exchanges are…
Read MoreSwitched Long Distance
WaTech offers reduced rate long-distance telephone service for state and local government agencies in Washington through the switched long distance (SLD) service. SLD provides detailed billing of…
Read MoreTeams Telephony
WaTech Teams Telephony Service
Phone System in Office 365 provides Phone Branch Exchange (PBX) capabilities through Microsoft Teams.
With Phone System, users can use Teams to place and…
Read MoreTeams Toll-Free Audio Conferencing Service
Microsoft Teams provides capabilities to collaborate and participate in Audio Conferencing with toll-free Teams conferencing.
Toll-free is an add on to Teams Conferencing. Customer…
Read MoreWaTech Connect Contact Center
WaTech Connect Contact Center allows WaTech customers to use cloud-based contact center functions in a highly adaptable environment. WaTech Connect can leverage other AWS services like Polly, Lex…
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