Communications & Collaboration

Active Directory Federation Services (ADFS)

Active Directory Federation Services (ADFS) provides single-sign-on (SSO) technologies to authenticate a user to multiple Web applications (either on or off premises) over the life of a single…

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Centrex Services

WaTech's central office-based telephone service, Centrex, includes free calling within the local calling area, access to the state's long-distance network, and access to the local operator and…

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The cloud-based eFax service is offered as an alternative to analog lines connected to fax machines. The eFax service moves existing telephone fax numbers to a cloud-based fax service which will…

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Enterprise Shared Tenant

The Washington Enterprise Shared Tenant (the Tenant) changes how organizations have historically managed their IT infrastructure, by shifting the management of these resources to cloud providers.…

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Interactive Voice Response (IVR)

Interactive Voice Response (IVR) systems allow WaTech customers to automate routine functions, and use a telephone to get information from a computer database or other data source. IVR can…

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Private Branch Exchange (PBX)

WaTech installs, operates, and maintains shared Private Branch Exchange (PBX) systems that deliver voice telephone service to public organizations at economical rates. Private Branch Exchanges are…

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Switched Long Distance

WaTech offers reduced rate long-distance telephone service for state and local government agencies in Washington through the switched long distance (SLD) service. SLD provides detailed billing of…

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Teams Telephony

WaTech Teams Telephony Service

Phone System in Office 365 provides Phone Branch Exchange (PBX) capabilities through Microsoft Teams.

With Phone System, users can use Teams to place and…

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Teams Toll-Free Audio Conferencing Service

Microsoft Teams provides capabilities to collaborate and participate in Audio Conferencing with toll-free Teams conferencing.

Toll-free is an add on to Teams Conferencing. Customer…

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WaTech Connect Contact Center

WaTech Connect Contact Center allows WaTech customers to use cloud-based contact center functions in a highly adaptable environment. WaTech Connect can leverage other AWS services like Polly, Lex…

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