Reports

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Performance metrics, accountability and customer transparency are vital to any public organization. The reports on this page reflect measurements and activities related to WaTech’s past, present and future.

Customer Satisfaction

Customer Satisfaction Survey 2 
2018 report by Great Lakes Marketing Research.

Performance

Dashboard
Updated quarterly, our dashboard shows key measurements and trends such as network uptime, the number of support tickets resolved, call hold wait time and much more.  

Zero Based Budget Review 
An extensive review of WaTech Services conducted by Gartner Inc. in 2018