Wireless Service
Wireless is a statewide service that offers greater mobility and productivity via one secure, centrally managed and supported common infrastructure for your agency's network.
Features & Benefits
Wireless Services provides the following benefits:
- No up-front or recurring equipment costs.
- Easy-to-acquire subscription pricing.
- Full integration with state government networks.
- Full compliance with state security standards and policies.
- Easy, secure roaming for your agency's network resources.
- Professional network design.
- Highly reliable state-of-the-art equipment.
- Local agency control and administration.
- A consistent mobile experience.
- Expert-level centralized support.
The Wireless service basic rate includes all of the following networks:
| Wireless Network/SSIDs | Users | Access to | Authentication |
|---|---|---|---|
| Employees | Agency resources | Joined to Active Directory and User Certificate | |
| Roaming | Employees | Your agency resources while visiting another agency | Joined to Active Directory and User Certificate |
| Sponsored Guest | Guests | Internet | Assigned username and password |
| Guest | Guests | Internet | Pre-shared key |
Pricing
Monthly rate: $50 per access point
One-time costs: Based on quote
Pre-Service Requirements
-
To obtain services from WaTech, eligible organizations must first enter into a Master Service Agreement (MSA). See if you qualify for an MSA.
- Confirm that the basic requirements for Wireless Service are met:
| Basic Requirements for the Wireless Service | Local Agency | Roaming | Guests |
|---|---|---|---|
| Connectivity to the State Government Network (SGN) | Required | Required | Required |
| Member of the Enterprise Active Directory Forest (EAD) | Required | Required | - |
| Connectivity to the MPLS Wide Area Network (Agency VRF) | Required | Required | - |
How to Order
Contact the WaTech Support Center to schedule an operational consultation.
- Submit a ticket through our Customer Portal.
- Phone: 360.586.1000 or 1.855.WaTech1 (1.855.928.3241)
- Email: support@watech.wa.gov
If you have questions or need assistance regarding a strategic consultation, please contact your agency Business Relationship Manager (BRM).
Required Forms
Terms of Service
Once new customers have accepted our budgetary estimate quote and are ready to become a WaTech wireless customer, the customer must review and agree to the Terms of Service Agreement form. After accepting the terms, the Application form will appear, allowing the customer to complete the rest of the application and submit it to WaTech.
Service Forms & Documents
- TOS/Application form
- Wireless Service Locations (Customers Only)
- Non-SGN wireless TOS/Service Application
- Wireless Service Fact Sheet
- Wireless Service map
- Wireless Service Customer Interest Form
- Site Survey Questionnaire
- Service Action Plan
WaTech Support Center
support@watech.wa.gov
855-928-3241
360-586-1000