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Active Directory Federation Services (ADFS) |
Identity, Communications & Collaboration |
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Audio Conferencing |
Communications & Collaboration |
Application for Audio Conferencing |
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Audio/Video Conferencing Services |
Communications & Collaboration |
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Centrex Services |
Communications & Collaboration |
Application - - Caller ID |
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CERT Security Assessment |
Security |
Security Assessment Request form |
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Cloud Highway |
Cloud, Network |
Cloud Highway Service Summary - - Cloud Highway Consultation Request - - Cloud Highway FAQs - - Cloud Highway Service Overview - - Cloud Highway Architectural Overview - - Cloud Highway Service (TOS) |
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Cloud VPN |
Cloud, Network |
Roles and Responsibilities Matrix - - Cloud VPN Request Form - - Cloud VPN Terms of Service (TOS) |
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Colocation Olympia |
Hosting |
TOS/Application - - Colocation Services Fact Sheet - - Customer Engagement Plan - - Colocation On-Boarding Guide |
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Colocation Quincy |
Hosting |
Colocation Fact Sheet - - WaTech Quincy Readiness |
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Data.wa.gov |
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Domain Naming Services (DNS) |
Security, Network |
Application |
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Electronic Records Vault (WaServ) |
Legacy Services |
Cancel |
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Enterprise Active Directory Services |
Identity |
TOS/Application for EAD services |
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Enterprise Output Solutions (EOS) and EOS Thin Client |
Hosting |
Application - - Contact Update - - Cancel |
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Enterprise Shared Tenant |
Cloud, Identity, Communications & Collaboration |
- Master Service Agreement - - - Terms of Service - - - Application for EAD services - - - M365 User Group (must have permission to access SharePoint site) - - - On-boarding requirements - - - RACI Matrix - - - Pricing Model FAQ - - - Governance Model - - - M365 Project Charter - - - M365 FAQs - - - Management Fee FAQs - - - Public Folder Migration Mailbox Requirements - - - Announcement of Vault Migration Strategy - March 5, 2020 - - - Microsoft 365 Release 3 (M365 R3) - Project Charter - - - Teams Chat Incident - July 22, 2020 |
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Fortress Anonymous |
Security |
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IBM Mainframe Disk Storage and Tape Backup |
Hosting |
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IBM Mainframe Platform |
Hosting |
Add, delete, or change CICS - - Add, delete, or change VSAM CICS |
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IBM Rational Host On-Demand |
Hosting |
Customers outside the SGN can access HOD by creating a SecureAccess Washington account offered by WaTech. |
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Interactive Voice Response (IVR) |
Communications & Collaboration |
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Logging and Monitoring |
Security |
TOS Application |
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Mainframe Print Services |
Hosting |
Department of Enterprise Services Managed print - - VPS Enterprise Output Management - - Master Service Agreement |
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Managed Firewall |
Security, Network |
TOS/Application - - WATECH Security Authorization Form - - Firewall Rule Template |
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Mobile Device Management |
Cloud, Legacy Services, Security, Communications & Collaboration |
TOS/Application - - Mobile Data Management Fact Sheet - - ActiveSync Device List - - ActiveSync Distributed Agency Testing - - ActiveSync Device Test Matrix - - How to change device friendly name |
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Network |
Network |
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Network Attached Storage (NAS) |
Legacy Services |
Application for NAS service - - Form to update NAS service |
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Network Core |
Network |
Shared Use Network Membership Terms of Service (TOS) - - Non-Allocated Network Services Terms of Service (TOS) |
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Office VPN |
Network |
Office VPN TOS/Application - - Site-to-Site VPN Request Form - - Branch Office VPN Request Form |
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Private Branch Exchange (PBX) |
Communications & Collaboration |
Application - - Caller ID |
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Resource Access Control Facility (RACF) Support for Small Client Services |
Hosting |
Master Service Agreement |
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Secure Certificates |
Security |
|
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Secure File Transfer |
Security |
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Secure Web Proxy (formerly Enterprise Forward Proxy) |
Security |
|
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SecureAccess Washington |
Identity, Security |
Application |
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Security Design Review |
Security |
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Security Operations Center |
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Server Backup (Avamar) |
Cloud, Legacy Services |
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Shared Services - Email |
Legacy Services, Communications & Collaboration |
Secure Email End user license agreement - - Secure Email Help - - Secure Email Portal - Sender Guide - - Secure Email Portal - User Guide |
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SharePoint |
Legacy Services, Communications & Collaboration |
Contact Update - - Cancel |
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Skype for Business |
Legacy Services, Communications & Collaboration |
Application - - Skype for Business Terms of Service - - Business Customer Readiness - - Cancel Skype for Business - - Skype for Business Fact Sheet - - Training Video: Skype for Business |
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Small Agency IT Services |
Professional Services |
Terms of Service - - Small Agency IT Services Fact Sheet - - Review the Terms of Service for Small Agency IT Services |
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Strong Authentication |
Identity, Security |
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Switched Long Distance |
Communications & Collaboration |
Add - - Change - - Delete - - Caller ID |
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Teams Telephony |
Cloud, Communications & Collaboration |
Onboarding Requirements |
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Technology Business Management (TBM) |
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Transport and Connectivity |
Network |
Shared Use Network Membership Terms of Service (TOS) - - Non-Allocated Network Services Terms of Service (TOS) - - EDN Customer Request Form |
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User Experience |
Professional Services |
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Virtual Private Network (VPN) |
Security, Network |
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Vulnerability Assessment |
Security |
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Washington State Cloud |
Cloud |
Terms of Service/Application - - Washington State Cloud Fact Sheet - - Customer Interest Form |
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Web Accessibility |
Professional Services |
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Web Services |
Professional Services |
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Web Services Gateway |
Security |
|
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WebEx Video and Web Conferencing |
Communications & Collaboration |
Application |
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Wireless Service |
Network |
TOS/Application form - - Wireless Service Locations (Customers Only) - - Non-SGN wireless TOS/Service Application - - Wireless Service Fact Sheet - - Wireless Service map - - Wireless Service Customer Interest Form - - Site Survey Questionnaire |
