Service Forms

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Service Title Service Category Service Related Applications/Documents
Active Directory Federation Services (ADFS) Identity, Communications & Collaboration
Audio Conferencing Communications & Collaboration Application for Audio Conferencing
Audio/Video Conferencing Services Communications & Collaboration
Centrex Services Communications & Collaboration Application - - Caller ID
CERT Security Assessment Security Security Assessment Request form
Cloud Highway Cloud, Network Cloud Highway Service Summary - - Cloud Highway Consultation Request - - Cloud Highway FAQs - - Cloud Highway Service Overview - - Cloud Highway Architectural Overview - - Cloud Highway Service (TOS)
Cloud VPN Cloud, Network Roles and Responsibilities Matrix - - Cloud VPN Request Form - - Cloud VPN Terms of Service (TOS)
Colocation Olympia Hosting TOS/Application - - Colocation Services Fact Sheet - - Customer Engagement Plan - - Colocation On-Boarding Guide
Colocation Quincy Hosting Colocation Fact Sheet - - WaTech Quincy Readiness
Data.wa.gov
Domain Naming Services (DNS) Security, Network Application
Electronic Records Vault (WaServ) Legacy Services Cancel
Enterprise Active Directory Services Identity TOS/Application for EAD services
Enterprise Output Solutions (EOS) and EOS Thin Client Hosting Application - - Contact Update - - Cancel
Enterprise Shared Tenant Cloud, Identity, Communications & Collaboration - Master Service Agreement - - - Terms of Service - - - Application for EAD services - - - M365 User Group (must have permission to access SharePoint site) - - - On-boarding requirements - - - RACI Matrix - - - Pricing Model FAQ - - - Governance Model - - - M365 Project Charter - - - M365 FAQs - - - Management Fee FAQs - - - Public Folder Migration Mailbox Requirements - - - Announcement of Vault Migration Strategy - March 5, 2020 - - - Microsoft 365 Release 3 (M365 R3) - Project Charter - - - Teams Chat Incident - July 22, 2020 - - - Sync Status Communication
Fortress Anonymous Security
IBM Mainframe Disk Storage and Tape Backup Hosting
IBM Mainframe Platform Hosting Add, delete, or change CICS - - Add, delete, or change VSAM CICS
IBM Rational Host On-Demand Hosting Customers outside the SGN can access HOD by creating a SecureAccess Washington account offered by WaTech.
Interactive Voice Response (IVR) Communications & Collaboration
Logging and Monitoring Security TOS Application
Mainframe Print Services Hosting Department of Enterprise Services Managed print - - VPS Enterprise Output Management - - Master Service Agreement
Managed Firewall Security, Network TOS/Application - - WATECH Security Authorization Form - - Firewall Rule Template
Mobile Device Management Cloud, Legacy Services, Security, Communications & Collaboration TOS/Application - - Mobile Data Management Fact Sheet - - ActiveSync Device List - - ActiveSync Distributed Agency Testing - - ActiveSync Device Test Matrix - - How to change device friendly name
Network Network
Network Attached Storage (NAS) Legacy Services Application for NAS service - - Form to update NAS service
Network Core Network Shared Use Network Membership Terms of Service (TOS) - - Non-Allocated Network Services Terms of Service (TOS)
Office VPN Network Office VPN TOS/Application - - Site-to-Site VPN Request Form - - Branch Office VPN Request Form
Private Branch Exchange (PBX) Communications & Collaboration Application - - Caller ID
Resource Access Control Facility (RACF) Support for Small Client Services Hosting Master Service Agreement
Secure Certificates Security
Secure File Transfer Security
Secure Web Proxy (formerly Enterprise Forward Proxy) Security
SecureAccess Washington Identity, Security Application
Security Design Review Security
Security Operations Center
Server Backup Cloud, Legacy Services Server Backup Service Terms of Service (TOS)
Shared Services - Email Legacy Services, Communications & Collaboration Secure Email End user license agreement - - Secure Email Help - - Secure Email Portal - Sender Guide - - Secure Email Portal - User Guide
SharePoint Legacy Services, Communications & Collaboration Contact Update - - Cancel
Skype for Business Legacy Services, Communications & Collaboration Application - - Skype for Business Terms of Service - - Business Customer Readiness - - Cancel Skype for Business - - Skype for Business Fact Sheet - - Training Video: Skype for Business
Small Agency IT Services Professional Services Terms of Service - - Small Agency IT Services Fact Sheet - - Review the Terms of Service for Small Agency IT Services
Strong Authentication Identity, Security
Switched Long Distance Communications & Collaboration Add - - Change - - Delete - - Caller ID
Teams Telephony Cloud, Communications & Collaboration Onboarding Requirements
Technology Business Management (TBM)
Transport and Connectivity Network Shared Use Network Membership Terms of Service (TOS) - - Non-Allocated Network Services Terms of Service (TOS) - - EDN Customer Request Form
User Experience Professional Services
Virtual Private Network (VPN) Security, Network
Vulnerability Assessment Security
Washington State Cloud Cloud Terms of Service/Application - - Washington State Cloud Fact Sheet - - Customer Interest Form
Web Accessibility Professional Services
Web Services Professional Services
Web Services Gateway Security
WebEx Video and Web Conferencing Communications & Collaboration Application
Wireless Service Network TOS/Application form - - Wireless Service Locations (Customers Only) - - Non-SGN wireless TOS/Service Application - - Wireless Service Fact Sheet - - Wireless Service map - - Wireless Service Customer Interest Form - - Site Survey Questionnaire