|
Active Directory Federation Services (ADFS) |
Identity, Communications & Collaboration |
ADFS application onboarding form - - TOS/Application for EAD Services - - Service Action Plan |
|
Active Directory Services |
Identity |
TOS/Application for EAD services - - Approval Form - APPROVED BY CEAC 6.15.21.docx - - 3rd Party Application Approval Process.pdf - - Service Action Plan |
|
Centrex Services |
Communications & Collaboration |
Caller ID - - Master Service Agreement - - Order Centrex Services - - Service Action Plan |
|
CIRT Security Assessment |
Security |
Security Assessment Request form |
|
Cloud Highway |
Cloud, Network |
Cloud Highway Service Summary - - Master Service Agreement - - Cloud Highway Consultation Request - - Cloud Highway FAQs - - Cloud Highway Service Overview - - Cloud Highway Architectural Overview - - Terms of Service - - Service Action Plan |
|
Cloud VPN |
Cloud, Network |
Roles and Responsibilities Matrix - - Cloud VPN Request Form - - Cloud VPN Terms of Service (TOS) - - Service Action Plan |
|
Colocation Olympia |
Hosting |
Place a Data Center Move, Add, or Change Request - - TOS/Application - - Colocation Services Fact Sheet - - Customer Engagement Plan - - Colocation On-Boarding Guide - - Service Action Plan |
|
Colocation Quincy |
Hosting |
Colocation Fact Sheet - - WaTech Quincy Readiness - - Service Action Plan |
|
Data.wa.gov |
|
|
|
Domain Naming Services (DNS) |
Security, Network |
Application - - Service Action Plan |
|
eFax |
Communications & Collaboration |
Terms of Service - - Order eFax Service - - Service Action Plan |
|
Enterprise Active Directory Services |
Identity |
TOS/Application for EAD services |
|
Enterprise Shared Tenant |
Cloud, Identity, Communications & Collaboration |
Application for EAD services - - Master Service Agreement - - On-boarding requirements - - Terms of Service - - Approval Form - APPROVED BY CEAC 6.15.21.docx - - 3rd Party Application Approval Process.pdf - - Service Action Plan |
|
Fortress Anonymous |
Security |
Service Action Plan |
|
Interactive Voice Response (IVR) |
Communications & Collaboration |
Service Action Plan |
|
Mainframe Services |
Hosting |
TOS/Application Form - - Service Action Plan |
|
Managed Firewall |
Security, Network |
TOS/Application - - WATECH Security Authorization Form - - Firewall Rule Template - - Service Action Plan |
|
Mobile Device Management |
Cloud, Legacy Services, Security, Communications & Collaboration |
TOS/Application - - Mobile Data Management Fact Sheet - - ActiveSync Device List - - ActiveSync Distributed Agency Testing - - ActiveSync Device Test Matrix - - How to change device friendly name - - Service Action Plan |
|
Network |
Network |
|
|
Network Core |
Network |
Shared Use Network Membership Terms of Service (TOS) - - Non-Allocated Network Services Terms of Service (TOS) - - Service Action Plan |
|
Office VPN |
Network |
Office VPN TOS/Application - - Site-to-Site VPN Request Form - - Branch Office VPN Request Form - - Service Action Plan |
|
Private Branch Exchange (PBX) |
Communications & Collaboration |
Order PBX services - - Caller ID - - SIP Phone Service Responsibilities - - Terms of Service - - Service Action Plans |
|
Secure Certificates |
Security |
Service Action Plan |
|
Secure File Transfer |
Security |
Service Action Plan |
|
Secure Web Proxy (formerly Enterprise Forward Proxy) |
Security |
Service Action Plan |
|
SecureAccess Washington |
Identity, Security |
Application - - Service Action Plan |
|
Security Design Review |
Security |
Service Action Plan |
|
Security Operations Center |
|
|
|
Server Backup |
Cloud |
Server Backup Service Terms of Service (TOS) - - Service Action Plan |
|
Small Agency IT Services |
Professional Services |
Terms of Service - - Small Agency IT Services Fact Sheet - - Review the Terms of Service for Small Agency IT Services - - Service Action Plan |
|
Strong Authentication |
Security |
Service Action Plan |
|
Switched Long Distance |
Communications & Collaboration |
Add - - Change - - Delete - - Caller ID - - Order SLD Service - - Service Action Plan |
|
Teams Telephony |
Cloud, Communications & Collaboration |
Onboarding Requirements - - Service Action Plan |
|
Teams Toll-Free Audio Conferencing Service |
Cloud, Communications & Collaboration |
|
|
Technology Business Management (TBM) |
|
|
|
Transport and Connectivity |
Network |
Service Action Plan |
|
User Experience |
Professional Services |
Service Action Plan |
|
Virtual Private Network (VPN) |
Security, Network |
Service Action Plan |
|
Vulnerability Assessment |
Security |
|
|
Washington State Cloud |
Cloud |
Terms of Service/Application - - Washington State Cloud Fact Sheet - - Customer Interest Form - - Service Action Plan |
|
WaTech Connect Contact Center |
Communications & Collaboration |
Terms of Service – Amazon Connect Services - - Service Action Plan |
|
Web Accessibility |
Professional Services |
Service Action Plan |
|
Web Services |
Professional Services |
Service Action Plan |
|
Web Services Gateway |
Security |
Service Action Plan |
|
Wireless Service |
Network |
TOS/Application form - - Wireless Service Locations (Customers Only) - - Non-SGN wireless TOS/Service Application - - Wireless Service Fact Sheet - - Wireless Service map - - Wireless Service Customer Interest Form - - Site Survey Questionnaire - - Service Action Plan |
