IT Project Resources Framework

Notice: applying this to your agency.

The IT Project Resources are not meant to replace your agency’s internal project management practices or prescribe how you must operate. Instead, they offer concepts and tools that can strengthen delivery by providing a scalable framework for project level coordination. All project documentation should be maintained throughout each stage in alignment with agency policies and, where applicable, WaTech requirements and oversight expectations.

The IT Project Resources framework provides a structured, scalable framework for managing agency‑led modernization (business and technology) projects from initiation through closeout. It supports consistent governance, disciplined lifecycle execution, and alignment with WaTech oversight protocols across all project types and sizes. Except where required by legislation or WaTech policy, use of this guide and its tools is voluntary.

The IT Project Resources framework overview emphasizes best practices and expects agencies to apply end‑user and customer‑centric design principles at every stage, grounding decisions in real user needs, engaging customers early, considering the Washingtonians served, and shaping solutions that work in real‑world contexts. Whether a project is standalone or part of an enterprise effort, this approach helps project managers tailor delivery to their agency’s needs while improving usability, adoption, and outcomes.

Together, the framework and templates form a streamlined toolkit that strengthens delivery discipline, improves customer experience, and supports smooth transitions across all stages. This framework does not address development tasks or specialized technical disciplines.

Coming April 2026: A 16-week open house series that will provide an overview of WaTech's IT Project Resources, featuring a new stage each week! 

Questions: Contact WaTechProjectMgmtPartners@watech.wa.gov

 

IT Project Tools & Templates

 

 

Stage 0 (S0): Initiation - Concept Development

S0 - Overview

S0 - Project Workspace and Collaboration Site

S0 - Business Case Document

S0 - Feasibility Study

S0 - WaTech Oversight for Intake Process & Tiering Assessment

S0 - Technology Budget

S0 - Strategic Roadmap

S0 - Enterprise Risk Assessment

S0 - Governance Plan

S0 - Compile the Lessons Learned

S0 - Exit Criteria

Stage 1 (S1): Planning and Scoping

S1 - Overview

S1 - Project Charter

S1 - Project Management Plan 

S1 - Cost Management and Funding Strategy

S1 - Governance Structure & Plan

S1 - Team Charter 

S1 - Communication Plan 

S1 - Vendor Plan

S1 -  Resource Management Plan

S1 - Roles and Responsibilities Matrix

S1 - Risk, Action Item, Issue, Decision (RAID), and Change Plan

S1 - Quality Management Plan

S1 - Workplan and Schedule

S1 - Organizational Change Management Strategy

S1 - Integration Management Plan

S1 - Procurement Management Plan

S1 - Impacted Group (Stakeholder) Management Plan 

S1 - Scope Management Plan 

S1 - Compile the Lessons Learned

S1 - Exit Criteria

 

Stage 2 (S2): Requirements and Design 

 

S2 - Overview

S2 - Requirements Management Plan

S2 - Requirements Gathering

S2 - System Architecture Plan

S2 - Future State Alternatives Analysis and Target Architecture

S2 - Gap Analysis

S2 - Data Mapping and Management Plan

S2 - Security and Privacy Protocols

S2 - Vendor Security Compliance Submission Requirement Validation

S2 - Develop the Accessibility and Equity Compliance Strategy

S2 - Organizational Change Management Plan

S2 - Compile the Lessons Learned

S2 - Exit Criteria 

 

Stage 3 (S3): Technical Preparation & Environmental Setup

S3 Overview

S3 - Configuration Management Plan

S3 - Environment Management Plan

S3 - Release Management Plan

S3 - Test Strategy

S3 - IV&V Planning

S3 - Project Management Controls

S3 - Master Test Plan

S3 - Lessons Learned

S3 Exit Criteria

 

Stage 4 (S4): Pre-Implementation Planning & Readiness

S4 - Overview

S4 - Finalize the Implementation Schedule

S4 - Change Management Plan

S4 - System and Interface Integration Plan

S4 - Vendor Support Plan

S4 - Cutover Strategy and Rollback Plan

S4 - Operational Readiness Checklist

S4 - Clarification Memo for State Policy and RCW alignment

S4 - Memo of Acceptance for Sensitive Artifacts

S4 - Roles and Responsibilities Matrix

S4 - Communication Plan

S4 - QA Readiness Assessment or Certification Memo

S4 - Operational Support Plan

S4 - Compile the Lessons Learned

S4 - Exit Criteria

 

Stage 5 (S5): Foundational Implementation Pre-Work and Training

Templates Coming April 30 - May10 2026

S5: Overview

S5 - Finalize Governance and Operational Oversight

S5 - Validate Architecture and Security Readiness

S5 - Training Plan

S5 - Documentation and Knowledge Transfer Plan

S5 - Confirm Functional Scope and Business Requirements

S5 - Finalize Integration and Data Readiness Plans

S5 - Finalize Reporting and Communication Plans

S5 - Compile the Lessons Learned

S5 - Exit Criteria

 

Stage 6 (S6): Workflow & Initial Configuration

S6 - Overview

S6 - Configuration Readiness

S6 - Testing Strategy

S6 - QA Readiness Assessment

S6 - Federal Planning Documentation (if applicable) I-APD

S6 - Workflow Validation

S6 -Compile the Lessons Learned

S6 - Exit Criteria

Stage 7 (S7): Readiness, Content Review, & Testing

Templates Coming May 27 - June 8 2026

S7 - Overview

S7 - Readiness Checklist

S7 - Training Content and Curriculum

S7 - Knowledge Transfer Checklist

S7 - Detailed Test Results, Approval, and Sign-Off

S7 - Validate Final Data Conversion

S7 - Submit QA Readiness Certification Memo

S7 - Submit Go/No-Go Recommendation Memo

S7 - Compile the Lessons Learned

S7 - Exit Criteria 

 

Stage 8 (S8): End-User Training and Go-Live Readiness

Templates Coming June 11 - 22 2026

S8 - Overview

S8 - Summarize End-User Training Completion 

S8 - Evaluate Training Effectiveness 

S8 - Finalize Cutover Execution Plan 

S8 - Validate Production Environment 

S8 - Prepare Help Desk and Support Readiness 

S8 - Communicate Go-Live to Impacted Groups

S8 - Activate Go-Live Command Center 

S8 - Define Post-Go-Live Support Plan 

S8 - Submit Final QA Go-Live Certification 

S8 - Monitor Change Adoption and Readiness

S8 - Obtain Sponsor Approval 

S8 - Compile the Lessons Learned 

S8 - Exit Criteria 

Stage 9 (S9): Post-Go-Live and Operations

Templates Coming June 26 - July 5 2026

S9 - Overview

S9 - Summarize Help Desk Activity 

S9 - Maintain Defect Resolution Log 

S9 - Monitor System Stabilization Metrics 

S9 - Recommend Optimization Enhancements

S9 - Transition to Operations 

S9 - Submit QA Closeout Certification 

S9 - Report Sponsor Satisfaction 

S9 - Complete Contract Closeout and Dispositioning 

S9 - Retire Legacy System and Manage Historical 

S9 - Final Lessons Learned 

S9 - Final Project Closeout & PIR 

S9 - Exit Criteria 

 

Monitoring & Controlling

Templates Coming July 6th - July 25 2026

Monitoring & Controlling Overview

Documentation Management 

Meetings and Facilitation

Roles and Responsibilities

Tools and Templates

WaTech 701 Guidance